Policies

Ordering:

Please place your order at least 3 working days prior to your event.  We will make every effort to accommodate last minute requests, but this lead-time is necessary to ensure that fresh ingredients and adequate staff are available.  Orders must be confirmed the day before the scheduled event.

Cancellation:

We realize that emergency cancellations to occur, and we`ll do our best to avoid any cancellation charges.  If an order is cancelled at least 24 hours in advance, we can usually avoid any charges except for specially ordered food products or prepared foods that cannot be otherwise utilized.

Pricing:

Prices quoted are for services provided during our normal business hours of 7:30 a.m. to 3:00 p.m.  Arrangements can also be made for catering after-hours functions (at an additional charge).  Unless otherwise specified, all catering orders have an 8 guest minimum.

Extras:

Orders are served with high quality disposable ware.  China, linens, flowers, decorations, wait staff and other custom services are also available at an additional charge, which will be quoted separately.  Any unreturned catering equipment will be billed to the requesting party at full cost.

Clean-up:

Clean-up is not included in the pricing for orders delivered on disposable ware.  If requested at the time of the order, clean-up services can be provided for an additional charge.  Orders that specify service on china include clean-up in the pricing.

Terms:

All catering orders will be billed to an acceptable major credit card or billed with 30 day terms (approved in advance).

Guide:

This catering guide represents our most popular options.  We enjoy creating special menus customized for your function.

Please contact the Catering Director Jeff West at our office 252-246-7370 for additional information or assistance in booking your event.